Cookie Policy

Website Copyright

The copyright in the material on this web site rests with Der Touristik UK Ltd and its suppliers.

Your access to it does not imply a licence to reproduce and/or distribute this information. This means that you cannot reproduce or distribute this information.

This website is governed and construed in accordance with the Laws of England and is subject to the exclusive jurisdiction of the English Courts.

Use of Cookies

Kuoni use cookies on our website for a variety of reasons. We want our website to be as informative, personal, and user friendly as possible and cookies help us to achieve that goal.

Please note that no attempts are made to identify individual users, store personal information and cookies cannot harm your computer.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. Please see information about how to do this below however this may prevent you from taking full advantage of the website.

What is a cookie

A cookie is a simple, tiny text file that is stored on a web browser when you visit a website that is incapable of performing any tasks or functions. When you revisit a web page, your browser checks to see if any cookies that are stored on your computer are valid ones for the page you are visiting. If they are, the information contained within them is sent back to that webserver.

Without cookies, you could visit two web pages and the website would not connect that you have seen both pages. It would look at the visits individually. Cookies will allow you to book a holiday online, contribute to a gift list or remember which hotel or resort you are searching for on a specific date to check availability and price. Kuoni uses cookies mainly because they make the browsing experience more efficient, enjoyable and provide relevant content.

Are cookies dangerous?

No. Cookies are small pieces of text. It is not a program, cannot be used as a virus or access your hard drive, and no other website can use it. Your browser will only share information in the cookie from the website that provided it.

Modern browsers allow users to set their own limitations to the number of cookies saved on their hard drives. To learn more about cookies, visit www.allaboutcookies.org.

Why do Kuoni use cookies?

Cookies let us identify the device you are using and how you use our website – but not you personally. They are essential for many features of our website to work, help us identify and resolve errors, monitor web traffic and identify which pages are being used to help us analyse data and improve our site. We only use this information for statistical analysis purposes and they in no way give us any information about you.

Kuoni’s cookies’ key features allow you to:

Store and review favourite items added to your ‘Travel Planner’ from whichever device you choose.
Check live price and availability, purchase a holiday, order a brochure or contribute/view your Kuoni Gift List.
Collect information and surveys so Kuoni can learn more about how you use our website and improve your online experience.
Provide you with relevant prices and offers on our own website and through our marketing activity.
Allow you to share holidays you are interested in among your choice of social media channels

Kuoni has good relationships with a small number of carefully selected suppliers who may also set cookies on behalf of us in order to improve our website and bring our customers information and offers that are relevant to you. If you would like more information about the cookies used by these suppliers, please see below.

Cookies cannot harm your computer and Kuoni will not use cookies to collect personally identifiable information about you.

How to modify your browser settings to decline cookies

How to change cookie settings on a PC

Internet Explorer

Choose Tools and then Internet Options
Click the Privacy tab
Move the slider to choose your preferred settings

Google Chrome

Click on the Tools menu and select Settings
Click "Show advanced settings" and locate the "Privacy" section, and choose the "Content settings" button
In the "Cookies" section you can choose your preferred settings

Mozilla Firefox

Click on Tools, then Options
Select Privacy
Select Cookies and choose your preferred settings

Safari

Go to the Safari pull down menu
Select Preferences and then the "Security" tab
Under "Accept Cookies", set it to accept, reject, or selectively accept cookies

How to change cookie settings on a Mac

Internet Explorer

Choose Preferences from Explorer menu
Select Receiving Files options
Select Cookies and choose your preferred settings

Google Chrome

Click on the Tools menu and select Settings
Click "Show advanced settings" and locate the "Privacy" section, and choose the "Content settings" button
In the "Cookies" section you can choose your preferred settings

Mozilla Firefox

Choose Preferences from the Edit menu
Select Privacy & Security
Select Cookies and choose your preferred settings

Safari

Go to the Safari pull down menu
Select Preferences and then the "Security" tab
Choose your preferred cookie settings

Will Kuoni use the information I give for direct mailings?

Yes, but only on a small scale and we try to make sure they only contain information you wouldn't want to miss! If you find that you'd rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service either use the opt-out boxes on the online registration/booking form or alternatively, please write to us at the address below.

If you have any questions relating to our privacy policy, or, if at any time you believe that Kuoni has not adhered to this privacy policy please let us know by sending an e-mail to webmaster@kuoni.co.uk. Alternatively write to us at Marketing, Kuoni, Kuoni House, Deepdene Ave, DORKING, Surrey RH5 4AZ.

The cookies Kuoni use

Performance

'Performance' cookies collect information about how you use the Kuoni website, such as which pages you visit and if you experience any errors. Performance cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how the Kuoni website works, understand what interests you and measure how effective our advertising is.

We use performance cookies to:

Gather statistics on how our website is used
See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
Help us improve our website by noting any errors that happen

Cookies we have defined as 'performance' cookies will NOT be used to:

Gather information that could be used to advertise products or services to you on other websites
Remember your preferences or username after your visit to our website
Target adverts to you on another website

Provider	Purpose	Cookie	Privacy URL
E-Digital	Invite customers to provide feedback through our opt-in online survey of their experience of www.kuoni.co.uk. The information provided is not shared with a third party.	ecos	http://www.edigitalresearch.com/static/privacy
Infinity Tracking	Track calls to our personal travel consultants from the webpage that they originated from.	ictf_in72 ictf_master ictf_il72	http://www.infinity-tracking.com/privacy-policy
Google	Google Analytics evaluates your activity on our website and tracks information, including the domain from which you access our site, type of browser, operating system, URLs you visited and from where and when you visited.	_utmz _utmc _utmb _utma	http://www.google.co.uk/intl/en/policies/privacy
Tealeaf	A tool used by Kuoni to track customers entering our booking process and ensure essential information is entered correctly.	TLTSID TLTUID	http://www.tealeaf.com/company/privacy-policy.php
Bing	Tags from Bing are used to track the effectiveness of our advertising campaigns and to deliver ads based on website usage.		https://advertise.bingads.microsoft.com/en-gb/resources/policies/microsoft-bing-ads-privacy-policy
Google Tag Manager	Google Tag Manager is used to inject the correct performance and targeting cookies onto the website based on specific conditions		http://www.google.co.uk/intl/en/policies/privacy/
Reflow.tv / SceneStealer	Tags from reflow are used to deliver targeted ads based on website usage		http://scenestealer.tv/privacy-policy/

Functionality

'Functionality' cookies are used to help you use the Kuoni website, provide services and remember settings to improve your visit.

We use 'functionality' cookies to:

Remember your preferences, such as departure date, destination or the number of passengers travelling on your holiday
Remember if we've already asked you if you want to fill in a survey

Cookies defined as 'functionality' will not be used to:

Target you with adverts on other websites

Provider	Purpose	Cookie	Privacy URL
Kuoni	This cookies allow Kuoni to identify you as a unique user between pages and remember certain settings you have chosen, like an offer you were interested in or search criteria if you have filled out a form When you’re contributing to a Kuoni Gift List or booking a holiday, we need to use cookies to keep track of what you’re booking as you move through different pages in the booking process.	hotelcal dynsearch tcksession Bookdetails ASP.NET_SessionId	n/a
Kuoni	In order to request brochures by post or email, Kuoni requires the use of a cookie. Where personal information is stored, this is confidential to Kuoni and is not shared with a third party.	brochure_families brochure_sel	n/a
Kuoni	We use this cookie to store your favourite items on our site so you can compare products or request an email quote. It also allows you to be automatically signed in to the Kuoni Travel Planner, which you have previously registered for.	MyPage' mykuoni-remembered	n/a

Targeting

'Targeting' cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognising that you have visited our website.

We use 'targeting' cookies to:

Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites
Measure the effectiveness of online marketing campaigns so we can bring you the most relevant holiday offers possible and limit the number of times an ad is shown to you

Provider	Purpose	Cookie	Privacy URL
kuoni.co.uk	Used by our affiliate partners to track referrals and sales related to these targeting cookies. They are also used in order to compensate affiliates	_aw_m_3353 affiliate
Doubleclick (Google)	Floodlight Tags are used to measure the effectiveness of online marketing campaigns,provide a mechanism to serve partner tags, and allow ads to be served with more relevant messaging based on pages you visit on this site	Channel ID, id	www.google.co.uk/intl/en/policies/privacy/
Google	DNS Tags are used to measure the effectiveness of online marketing campaigns through the identification of organic search click visitors	Channel ID, NID, PREF	www.google.co.uk/intl/en/policies/privacy/
Mojn	Mojn "tags" visitors to its partners' websites with browser cookies. Users tagged by Mojn are given a technical identifier. At no point does Mojn collect identifying personal data such as your name or address. The browser cookies track the products viewed by the visitor and pages visited of the partner for whom Mojn is delivering ads. Pixel tags are used by Mojn to transfer browsing data from visitors of our partner's websites to Mojn's servers.	idt rtt rtttmp	www.mojn.com/privacy
Quantcast	Retargeting Tags are used to measure the effectiveness of online marketing campaigns so we can provide relevant and tailored offers to our customers based on their previous search history.	d, mc	www.quantcast.com/privacy
RadiumOne	Retargeting Tags are used to measure the effectiveness of online marketing campaigns so we can provide relevant and tailored offers to our customers based on their previous search history.	RA1balancer, ra1_sgm, ra1_sid, ra1_uid	radiumone.com/opt/
GroupM	Retargeting Tags are used to measure the effectiveness of online marketing campaigns so we can provide relevant and tailored offers to our customers based on their previous search history.	OAX, id, mdata	www.groupm.com/privacy-policy
Facebook	Retargeting Tags are used to measure the effectiveness of online marketing campaigns so we can provide relevant and tailored offers to our customers based on their previous search history.	datr, lu, fr	www.facebook.com/full_data_use_policy

Social media

We offer a share page widget on all of our web pages for Facebook, Twitter and Google+. This allows you to easily share holidays or travel related information that you are interested in with your friends, family and social networks.

These sites may set a cookie when you are logged into their services. Kuoni has no control or liability over these cookies set, so you should check with the relevant third party’s cookie policy for more information.

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